Frequently Asked Question

Frequently Asked Questions

At The CL Online Urgent Care, patients often have questions about how the service works. Appointments can be easily scheduled through their online booking system. The clinic offers a range of services including preventive care, diagnostic testing, and treatment for minor non-life-threatening conditions. It’s important to note that they do not accept insurance and operate on a private pay basis. For virtual consultations, all online visits are completely secure and not recorded, although taking screenshots during visits is strictly prohibited. Patients can connect using any device that has a camera, such as a smartphone, tablet, or computer. Each online visit typically lasts between 10 to 15 minutes, ensuring quick and accessible care from the comfort of your home.

How do I make an appointment?

To make an appointment, please use our online booking system.

What services does The CL Online Online Care offer?

The CL Online UrgentCare offers a variety of medical services, including preventive care, diagnostic testing, and treatment for minor acute illnesses.

Does The CL Online Urgent Care accept insurance?

The CL Online Urgent Care do not accept insurance at this time.

Are online visits recorded and secure?

No. Online visits are not recorded and they are completely secure.

Which devices do I need for online visits ?

The device you need for your online visits is any smart phone, computer or tablet that is camera enabled.

Can I take screen shots during my visits?

Taking screen shots are not allowed during your online visits.

How long do online visits take?

Online visits take between 10 to 15 minutes only

Online Health Checkup Package Options

Customer Reviews

Mia Lee

“I had a terrible cold and didn’t want to sit in a clinic for hours. The CL Care team saw me online the same day, prescribed what I needed, and I was feeling better within days. Highly recommend.”

Max Chen

“No more long ER lines or urgent care drives. I got connected to a provider in less than 10 minutes through The CLCare. Efficient, caring, and affordable.”

Leo Kim

“I had flu symptoms over the weekend and couldn’t get in anywhere. CL Care responded right away and got me the meds I needed. Super easy and affordable.”

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